Terms of Service

Last updated: July 6, 2026

These Terms of Service ("Terms") govern your use of the Service All Star platform operated by Service All Star ("we," "our," or "us"). By creating an account, you agree to these Terms.

1. The Service

Service All Star is a field service management platform for home service businesses. It provides tools for managing jobs, estimates, customers, payments, technicians, and related business operations. Features available depend on your subscription plan.

2. Accounts

You must be at least 18 years old and authorized to enter contracts on behalf of your business to create an account. You are responsible for maintaining the security of your account credentials and for all activity under your account.

3. Subscription Plans and Billing

Service All Star offers three subscription tiers billed monthly:

Subscriptions are billed in advance. Your card will be charged on the same date each month. All prices are in USD.

4. Transaction Fees

When customers pay for services through the platform using a credit or debit card, a platform fee of 1% of the transaction amount is applied in addition to standard payment processing fees charged by Stripe (currently 2.9% + $0.30 per transaction). This fee is disclosed to you at the time of payment setup.

5. Free Trial

New accounts may receive a 14-day free trial with full platform access. No credit card is required during the trial. At the end of the trial period, you must select a plan to continue using the platform.

6. Cancellation and Refunds

You may cancel your subscription at any time from the Settings page. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial months. After cancellation, your account and data remain accessible until the end of the paid period.

7. SMS Messaging

Professional and Business plans include two-way SMS messaging via Twilio. By using SMS features, you agree to:

You are solely responsible for obtaining and documenting consent from your customers. Standard message and data rates apply to end recipients.

8. Acceptable Use

You agree not to:

9. Your Data

You retain ownership of all data you enter into the platform (customers, jobs, invoices, etc.). You grant us a limited license to store and process this data to provide the service. We do not claim ownership of your business data.

10. Third-Party Integrations

The platform integrates with third-party services including Stripe, Twilio, QuickBooks Online, Google Maps, and Resend. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the availability or actions of third-party services.

11. Availability

We aim to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages. We are not liable for damages resulting from service interruptions.

12. Limitation of Liability

To the maximum extent permitted by law, Service All Star shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability to you for any claim shall not exceed the amount you paid us in the 3 months preceding the claim.

13. Disclaimer of Warranties

The platform is provided "as is" without warranties of any kind, express or implied. We do not warrant that the platform will be error-free, secure, or meet your specific requirements.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Florida.

16. Contact Us

Questions about these Terms? Contact us at:

Service All Star
Email: hello@serviceallstar.com
Website: serviceallstar.com